ABOUT
I’m an Industrial-Organizational Psychology professional specializing in people and organizational research, employee listening, and talent assessment. I partner with leaders to turn complex workforce questions into rigorous research, practical insights, and evidence-based solutions that improve hiring, employee experience, performance, and retention.
​
By combining behavioral science, thoughtful program design, and stakeholder consultation, I help organizations make more effective and equitable talent decisions while building solutions that can scale.
I bring 10+ years of experience designing and leading applied research and I-O initiatives across Fortune 500 and public-sector organizations. My work includes mixed-methods research, survey design, focus groups, qualitative interviews, job analysis, competency modeling, structured interviews, assessment frameworks, and organizational diagnostics.
​
Across banking, consumer goods, SaaS, and government, I have managed initiatives from research design and stakeholder alignment through implementation, evaluation, and executive storytelling. I translate qualitative and quantitative findings into clear recommendations, tools, and programs that leaders can use to strengthen selection systems, engagement, organizational effectiveness, and the overall employee experience.
​
I bring deep technical and analytical expertise, including experience with Qualtrics, Glint, Medallia, Perceptyx, Workday, SPSS, R, SQL, Power BI, and AI-enabled research and analytics workflows,an M.S. in Industrial-Organizational Psychology and certifications including SPHR, Lean Six Sigma Green Belt, and AI for HR.. I’m particularly focused on leveraging data to improve efficiency, reduce costs, and strengthen workforce outcomes.
Empower Your Career with M. Davis
EXPERIENCE
American Express Global Business Travel
Led enterprise organizational research, employee listening, talent assessment, and people analytics initiatives that helped senior leaders make more effective workforce decisions. Designed mixed-methods studies, structured selection approaches, and executive insight programs, translating qualitative and quantitative evidence into scalable recommendations across employee experience, hiring, performance, retention, and talent strategy.
Edward Jones
Served as an internal talent assessment and organizational research consultant, designing measurement frameworks, team-effectiveness assessments, and enterprise pilots from initial research design through evaluation and rollout. Synthesized evidence from more than 70 teams and advised senior leaders on program effectiveness, implementation risks, employee-experience barriers, and scalable organizational solutions.
Lowe's
Led employee listening, organizational research, and assessment initiatives for a workforce of approximately 300,000 employees. Designed survey methodologies and evidence-based measurement tools, analyzed engagement and performance drivers, and translated findings on employee experience, burnout, retention, and advancement into practical resources and targeted interventions for leaders.
City of Knoxville
Applied I-O psychology, organizational research, and talent assessment methods to improve selection, employee experience, and workforce decisions across a complex public-sector organization. Conducted job analyses, competency modeling, lifecycle surveys, and adverse-impact analyses, translating candidate and employee data into recommendations that improved hiring efficiency, satisfaction, and organizational effectiveness.
US Bank
Applied workforce research, job analysis, and organizational effectiveness practices to support talent decisions within a highly regulated global enterprise. Conducted job and classification studies, developed employee listening and workforce measurement approaches, and supported workforce planning and organizational design initiatives that improved hiring efficiency, retention, engagement, and talent-program outcomes.
.png)
