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CANDACE CHAVIGNE

Industrial-Organizational Psychologist

Talent Intelligence | People Research, Analytics, and Insights | HR Strategy

ABOUT

I’m a strategic talent intelligence leader specializing in employee listening, talent research, and data-driven workforce strategy. I have partnered with Fortune 500 organizations across banking, consumer goods, and SaaS to translate complex data into actionable insights that improve retention, enhance engagement, and drive measurable ROI. Through evidence-based approaches, program design, and continuous improvement, I help leaders make informed decisions, reduce costs, and strengthen their competitive advantage in the talent market.

I bring 10+ years of experience across employee listening, talent intelligence, people analytics, and talent strategy – translating workforce data and market insights into actionable solutions that improve retention, optimize hiring, and strengthen competitive advantage. With a foundation in Industrial-Organizational Psychology, I design and scale evidence-based programs that enhance engagement, reduce turnover, and deliver cost efficiencies through continuous improvement.

Across banking, consumer goods, SaaS, and nonprofit sectors, I’ve built and scaled programs that elevate organizational capability and drive measurable results. My experience spans employee listening, talent intelligence, workforce analytics, and talent strategy – enabling organizations to make smarter, data-driven decisions across the talent lifecycle.

I bring deep technical and analytical expertise, including experience with Qualtrics, Glint, SPSS, SQL, and R, along with certifications in SPHR, Lean Six Sigma Green Belt, People Analytics, and AI. I’m particularly focused on leveraging data to improve efficiency, reduce costs, and strengthen workforce outcomes.

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EXPERIENCE

Sr Manager, Talent Intelligence, Analytics & Employee Listening

Sr Consultant, Talent Intelligence, Workforce Insights & Strategy

Sr Analyst, Employee Listening, Insights & Strategy

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American Express Global Business Travel

Led enterprise people analytics and HR process transformation initiatives, embedding self-service analytics and continuous improvement to enable faster, more scalable people decisions.

Edward Jones

Partnered with senior leaders to design, evaluate, and scale workforce planning and change initiatives, using analytics and qualitative research to move programs from concept to measurable impact.

Lowe's

Owned and evolved enterprise employee listening and experience strategy, translating rigorous survey research and workforce analytics into targeted retention and talent process improvements.

HR Analyst, Workforce Strategy & Talent Insights

City of Knoxville

Partnered with city leadership to apply workforce analytics and process improvement, improving recruiting efficiency, compensation outcomes, and people decisions at scale.

Workforce Strategy & Talent Insights Partner

US Bank

Supported enterprise people strategy and workforce planning by combining HR operations, workforce analytics, and change management to improve talent outcomes in a highly regulated, global environment.

EDUCATION

M.S. in Industrial-Organizational Psychology

Graduated summa cum laude / 4.0 GPA

B.A. in International Business & French

Graduated magna cum laude / 3.5 GPA

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CERTIFICATIONS

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