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CANDACE CHAVIGNE

Industrial-Organizational Psychologist

People Research, Analytics, and Insights | HR Transformation & Strategy

ABOUT

With over 10 years of people analytics and improvement experience, I help organizations hear and understand their people—through data, analytics, and behavioral science—to design strategies that strengthen culture, retention, and performance. My work centers on one goal: creating organizations that listen intelligently, act intentionally, and grow sustainably...

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My work sits at the intersection of people analytics, behavioral science, and HR transformation—designing people strategies that are evidence-based, grounded in how work actually happens, and built to scale. Earlier in my career, I focused on building dashboards, surveys, and analyses; over time, I saw that even strong insights rarely lead to change unless they’re intentionally embedded into decision-making and workflows. That realization reshaped my focus to ensure insight delivery is tightly connected to decision-making and continuous improvement.

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Today, I approach people science as a decision-support and improvement discipline, not a reporting function. I partner with leaders to clarify problems, apply analytics and research with judgment, and design insight-driven systems that integrate employee listening, measurement, process design, and continuous improvement. My goal is to help organizations listen intelligently, act intentionally, and improve over time.

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EXPERIENCE

Sr Manager, People Analytics & Transformation

American Express Global Business Travel

Led enterprise people analytics and HR process transformation initiatives, embedding self-service analytics and continuous improvement to enable faster, more scalable people decisions.

Sr Consultant, People Transformation, Insights, & Strategy

Edward Jones

Partnered with senior leaders to design, evaluate, and scale workforce planning and change initiatives, using analytics and qualitative research to move programs from concept to measurable impact.

Sr Analyst, Employee Insights & Experience Strategy

Lowe's

Owned and evolved enterprise employee listening and experience strategy, translating rigorous survey research and workforce analytics into targeted retention and talent process improvements.

HR Analyst, Workforce Analytics & Process Improvement

City of Knoxville

Partnered with city leadership to apply workforce analytics and process improvement, improving recruiting efficiency, compensation outcomes, and people decisions at scale.

HR Generalist, Workforce Analytics & Strategy

US Bank

Supported enterprise people strategy and workforce planning by combining HR operations, workforce analytics, and change management to improve talent outcomes in a highly regulated, global environment.

EDUCATION

M.S. in Industrial-Organizational Psychology

Graduated summa cum laude / 4.0 GPA

B.A. in International Business & French

Graduated magna cum laude / 3.5 GPA

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CERTIFICATIONS

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